Service agreement

Terms & Conditions

The conditions that govern private transfer bookings, payments, changes and passenger responsibilities with Bucharest Airport Transfers.

Last updated1 January 2025
Romanian lawApplicable jurisdiction
Private transportPre-booked transfer services

These terms explain the agreement between the passenger and Bucharest Airport Transfers when a private journey is requested and confirmed.

1. Scope of services

Bucharest Airport Transfers provides pre-booked private passenger transport services from and to Henri Coanda International Airport (OTP) and other destinations within Romania.

2. Bookings and confirmation

Bookings become binding only after written confirmation is issued by Bucharest Airport Transfers. Customers are responsible for providing accurate pickup, flight and contact information.

3. Prices and payments

All prices are per vehicle unless stated otherwise and include standard luggage and applicable taxes. Payment methods are communicated at booking.

4. Changes and cancellations

Free cancellation may be available depending on the booking conditions. Late cancellations or no-shows may be charged in full.

5. Liability and limitations

We are not responsible for delays caused by traffic, weather, flight delays or events beyond our control. Liability is limited to the price paid for the service.

6. Applicable law and jurisdiction

These Terms are governed by Romanian law. Any disputes shall be settled by the competent courts of Romania unless mandatory consumer protection laws apply otherwise.

Important: By placing a booking, you confirm that you have read and accepted these Terms & Conditions in full.

Questions about a booking condition?

Contact the support team before booking if you need clarification about your route, cancellation terms or a special request.

Contact support