Service agreement

Terms & Conditions

The conditions that govern private transfer bookings, payments, changes and passenger responsibilities.

Last updated1 January 2025
Romanian lawApplicable jurisdiction
Private transportPre-booked transfer services

The conditions that govern private transfer bookings, payments, changes and passenger responsibilities.

1. Scope of services

Bucharest Airport Transfers provides pre-booked private passenger transport from and to Henri Coanda International Airport and other destinations.

2. Bookings and confirmation

Bookings become binding only after written confirmation. Customers must provide accurate pickup, flight and contact information.

3. Prices and payments

Prices are per vehicle unless stated otherwise and include standard luggage and applicable taxes. Payment methods are communicated at booking.

4. Changes and cancellations

Free cancellation may be available depending on booking conditions. Late cancellations or no-shows may be charged in full.

5. Liability and limitations

We are not responsible for delays caused by traffic, weather, flight changes or events beyond our control.

6. Applicable law

These terms are governed by Romanian law unless mandatory consumer protection rules apply otherwise.

Questions about a booking condition?

Contact support before booking if you need clarification about your route or a special request.

Contact support