1. Booking & confirmation
How do I book a transfer?
You can book online via our website by selecting your route, pickup time and number of passengers.
Is my booking confirmed immediately?
Most bookings are confirmed quickly by email. For special requests, we may contact you before confirmation.
2. Prices & payments
Is the price per person?
No, prices are per vehicle unless stated otherwise.
Are there hidden costs?
No. The confirmed price includes standard luggage and taxes. Extra services are communicated in advance.
3. Airport pickups
Where do I meet the driver?
Your driver will meet you in the arrivals area holding a sign with your name.
Do you track flight delays?
Yes, we monitor flights when a flight number is provided.
4. Luggage & vehicles
Can I request child seats?
Yes, child seats and boosters are available on request.
Can I bring oversized luggage?
Please inform us in advance so we can assign a suitable vehicle.
5. Changes & cancellations
Can I change my booking?
Yes, changes are possible subject to availability.
What is your cancellation policy?
Cancellation terms vary by route and are shown during booking.